Regardless of the product or service involved, modern day consumers are becoming increasingly conscious of their responsibility to support businesses that give something back to society. Tourism operators in developing nations should be particularly aware of this as glaring societal inequalities have a profound effect upon their guests. Dealing with this is no simple matter however as a fine line needs to be walked between assistance and interference. Our approach towards CSI consulting is guided by our awareness of the unique and delicate nature of each socio-environmental setting. Our services in this field include:
Corporate Social Investment (CSI) consulting
Designing appropriate social investment strategies to fit your business profile and target market.
Public participation processes
Identifying community priorities and finding effective ways of addressing them is very often a flawed process. This is because it is all too easy for well meaning outsiders to project their values and goals onto un-receptive beneficiaries. Experienced public participation facilitation is very often the difference between projects that fly and those that crash land.
Skills development facilitation
After identification of local priorities effective tools for addressing the issues need to be disseminated. Specialist knowledge and training experience is invaluable in making ideas become reality.
Otherwise known as “voluntourism”, it essentially involves creating opportunities for paying guests to get stuck in and make a difference. Unfortunately though, more often than not the assistance they provide is neither effective nor required. Don’t let this happen to you.